Product Details

Upgrade your Pet Door Guys' "In the Glass" Dog Door with the Additional Step Over, designed to provide a custom step-over height for larger dogs. This customizable accessory is available in two height options - 2" and 4" - to ensure your pet's comfort as they pass through the door. The sleek and aesthetically pleasing design seamlessly integrates with your "In the Glass" Dog Door, enhancing its functionality while maintaining an unobstructed view through the glass.

The Additional Step Over not only improves comfort for your furry friend, but also offers better security and insulation compared to traditional pet door insert pans. This custom-made product requires a professional glazier for precise measurements and installation, ensuring a perfect fit with your sliding glass door.

Please note that the Additional Step Over is available exclusively in the lower 48 United States and is non-returnable due to its custom nature.

There are two custom step-over heights available:

1. Additional 2"

2. Additional 4"

Note: You need to purchase the "In the Glass" Pet Door and the additional step-over in the same order.

Features:

• Enhance your dog's comfort: Customizable step-over height accommodates larger dogs
• Seamless integration: Designed to work perfectly with the Pet Door Guys "In the Glass" Dog Door
• Aesthetic design: Sleek, unobtrusive addition to your sliding glass door
• Security and insulation: Offers better security and insulation compared to pet door insert pans
• Professional glazier required: Ensure accurate measurements and installation for optimal functionality

Purchasing Process:

Step 1: Prior to purchasing your In the Glass Endura Flap® Pet Door, determine which pane of glass you would like to install the pet door unit in. Next, hire a glazier to measure the width, height, and thickness of the existing pane that the custom-made pane will replace.

Note: It is crucial that these dimensions are accurate, as all of the panes are custom-made and non-returnable. Ask your glazier to determine if you have tinted, Low-E, or clear glass. They should review the detailed information page for more specific instructions.

Step 2: Based on the pane measurements from your glazier, select either Standard (34 x 76 or less) or Oversize (anything larger than 34 x 76) Glass Type for your custom pane. If it is the Standard Glass Type, the product can be shipped directly to your house. If it is Oversize, it must be shipped to your local glass company or another non-residential business address. Next, select flap size (reference this measurement guide), frame color, clear or Low-E, and step over height.

The exact pane dimensions are not yet entered in one of the dropdowns when you are choosing options on the website. Once you place your order, we'll email you an order form to provide the exact measurements from your glazier (explained in the next step).

As soon as your order is completed, you will receive an email with an order form where you will fill out your custom dimensions and the side of the door in which you want the dog flap installed. You can request to center the pet door positioning for an additional charge.

Fill out the form and send it back to customerservice@petdoors.com. Your order will be on hold until we receive this information. Please refer to our full set of instructions. 

Step 3: Once your order is complete, you will receive an email with an order form to fill out your custom dimensions and the side of the door in which you want the pet door opening. You can request to have the pet door centered (rather than left or right) for an additional charge.

When selecting a pet door location, choose the placement based on viewing from the outside-looking-in.

Fill out the form and send it back to customerservice@petdoors.com. Your order will be on hold until we receive this information. See our full set of instructions for technical installation specifics. Please note that this door may take 3-4 weeks to build, as it is custom-made. Allow transit time for delivery.

Step 4: Once the door has arrived, schedule to have the glazier who took the initial measurements to come back for installation. They will remove the original pane and install the new In the Glass dog door into the sliding glass door frame.

Note: Building will take three to four weeks, as it is custom-made. Allow transit time for delivery as well. You will receive a tracking update once ships so you can schedule installations properly.